Eastern Suzuki

Reviews of Eastern Suzuki

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  nick b Added January 18, 2018

  ★ ★ ☆ ☆ ☆
  Swift sport 2012 booked for diagnostic of engine running poorly.
  The vehicle was scheduled to be looked at 24-04-17 @ 8am. Suzuki kindly agreed to accept the vehicle Saturday 22nd. Pity the message didn’t get to the staff on site when I arrived, however they accepted my vehicle without issue.
  $180 for diagnostic. Engine is misfiring but source of misfire unknown.
  Coils and sparks checked and appear ok.
  $360 for injectors 1 & 4 to be removed and sent for testing.
  Call to Suzuki several days later. I am advised that injectors came back with no fault found. Suzuki has decided to wave the cost of $360 (probably due to no contact and time taken?) Further investigation required. Service agent suspect’s fuel, fuel filter or pump and will need to look into.
  I phoned Suzuki a couple of days later and was advised that the fuel in the tank has been found to be contaminated. Service agent agrees to forward an email with a photo of the fuel in the tank as part of a claim with fuel supplier.
  Vehicle is available for collection 03-05-17. Contaminated fuel of approx. 30 litres to be taken away with vehicle otherwise disposal is $2 per litre.
  Work commenced 24-04-17 and finished 03-05-17. Vehicle delivered to Suzuki with 56865km on clock and was returned with 56913km (+48km). Invoice states 30litres of fresh fuel added, however fuel gauge at collection indicated quarter full. 48 kilometres of road testing then?
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  Dannielle Hale Added September 15, 2017

  ★ ★ ★ ★ ★
  Great service always!!! Friendly team!!

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